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  Friday, September 10, 2010  
   
Personal Lines Download
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AMS offers download capabilities for personal lines download for the following lines of business: Homeowners, Auto, Dwelling Fire, Watercraft, Umbrella, Inland Marine and Package.  AMS supports the ACORD AL3 format and standards for all download functionality.  Carriers wishing to do download with AMS, should be ACORD certified for download.

AMS provides carriers with download specifications that include AL3 hiearchies and data matrices.  The hierarchies show what AMS supports for the data structure for each line of business.  The data matrices show what data fields within the structure are supported, as well as what is required in the download processing.  Carriers should use these documents in conjunction when developing thier download for AMS systems.  AMS is also in the process of developing mapping specs for carriers so they can see where the download maps on the system screens. 

Flood download is now available in download to AMS systems as well on the following system versions: AMS Sagitta v.7.5, AMS360 v.3.0, Prime v.5.0 and InStar v.9.1.5.  Flood download is not available on AfW.  AMS provides flood download specifications to carriers and their flood vendors. 

AMS Download Certification Tool

AMS is developing an automated data validation process known as the Download Certification Tool.  This tool is designed to expedite the certification process and is offered to carriers through a service agreement with AMS.  Once access is provided, a carrier can login to the Download Certification Tool and submit their data, choose an AMS system to validate their data for, and receive a report of the items that need correction prior to sending the data to AMS for final certification.  The tool is designed to reduce the back and forth error reporting that occurs during a manual certification process, thus moving certifications through AMS at a faster rate.  Carriers wanting access to the certification tool can send a request to Download@amsservices.com, or contact your carrier account rep. 

AMS Hierarchy and Spec Information

To obtain copies of our download specifications, please click the Downloads menu tab at the top of this page.  From there you can download individual lines of business or zip files containing multiple lines of business. 

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Offerings
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Who to Contact
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AMS download inquiries can be made to Download@amsservices.com or Caleen Alexanderson at calexanderson@amsservices.com

Download Spec include Personal, Commercial, Direct Bill Commission Statement and Flood download.  To download specifications, click the Downloads menu at the top of this page.

All Download Certifications should be submitted to Download@amsservices.com.  The download certification submission form can be found on the Downloads menu at the top of this page, or by contacting Caleen Alexanderson at calexanderson@amssservices.comThis form should be sent with sample data files for each line of business requesting certification.  Please include 5 – 10 polices per line of business. 

Requests for AMS Test Systems can be sent to Download@amsservices.com.   Please indicate which systems access is needed, and the contact information as to who to send the login information to at the company.
Company Unique Coverage Code list updates can be sent to Download@amsservices.comThese lists should highlight the updated codes and their descriptions and only include true company unique codes, no ACORD codes please. 

Agents reporting problems with your download should be directed to log a case with AMS Customer Support at www.ams-support.comTell agents to provide details of download issue and if possible, attach the data that caused the problem.  

AMS Certification Tool is being rolled out by line of business.  Currently supported includes: Commercial Auto, Property, General Liability, BOP, Umbrella, and Personal Auto.  Carriers wishing to use the certification tool, will need to sign up for the Silver level Carrier Service Program with AMS, and can contact us at Download@amsservices.com

What Service to Expect
The AMS Download team will assist with download certification, implementations and issues your company may have with any of our management systems.  Your company will have access to download specifications, mapping docs, etc.  Your company will also have  access to AMS management test systems for download testing as requested. 
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